Window cleaning questions, answered

We offer two types of window clean. An inside-and-out clean covers the glass on both sides, along with the fly screens, frames and tracks, and can be tailored to your needs. An outside-only clean covers the windows from the outside. Hard-to-reach external windows are cleaned using a water-fed pole or a ladder, depending on access. We'll ask you to check all windows before we leave, to make sure you're happy.

We quote every home individually, because the number of windows is a poor guide to the work involved. Three things set the price. Access: most windows are cleaned from the ground with a water-fed pole, and windows that need a ladder take longer. Window style: colonial and leadlight windows have many small panes and take far more time than one large plain pane. Height and extras: double-storey homes, inside cleaning, fly screens, tracks and a first clean in a long time all add time. Quotes are free. Send us your suburb and a few photos and we'll text you a price before anything is booked. We never change a price on the day without agreeing it with you first.

Most homes in the North-Eastern Suburbs of Melbourne book a clean every 6 months. Homes near busy roads or under gum trees often need one every 3 months. Many customers book a clean in spring and another before Christmas.

Not for outside-only cleans, as long as we can get to the windows safely (gates unlocked, pets inside). For inside cleans someone needs to let us in.

Light rain after a clean usually dries clear. If heavy rain is forecast on your booking day, we'll contact you to move it.

Yes. Hard-to-reach external windows, including double-storey windows, are cleaned using a water-fed pole or a ladder, depending on access.

Yes. Happy Windows Cleaning is fully insured with $10M public liability cover, and everyone who attends our jobs holds a national police check. We can send a certificate of currency for commercial and strata jobs.

Usually yes, if your panels are visibly dusty, under trees, or marked by bird droppings. Dirt on the glass blocks sunlight and lowers output, and Melbourne rain alone doesn't wash off bird droppings or pollen film. Most homes need a clean once or twice a year.

Yes. We clean shopfronts, offices and building façades up to three storeys, as one-off or regular cleans scheduled around your trading hours.

Yes. Send us your suburb and a few photos of your windows or panels, and we'll send a price back. For very large homes or unusual access we may ask to see it first.

No deposit required. Payment is due upon job completion. We accept cash, PayID or bank transfer via BSB & Account number. Businesses can pay within 14 days of the invoice.

Yes. We speak English, French, Arabic, Mandarin and Cantonese, so you can book and ask questions in the language you're most comfortable with.

We clear leaves, sticks and sludge from your gutters by hand on single and double storey homes. You can book it on its own or together with a window clean in the same visit.

Clean them in late spring, before the fire danger period starts, and again after heavy leaf drop. Dry leaves in gutters can catch embers, which is a particular risk for homes under gum trees in Eltham, Briar Hill and Montmorency.